Usha Martin Technologies is a niche global technology services company, headquartered in London, UK. UMT houses complete IT Infrastructure Services Portfolio Management with functional areas like Customer Journey Management, Digital Solutions, Revenue management, Mobility and Analytics solutions including Business Process Services (BPS). UMT supports companies in the digitization process and help them to transform their offerings digitally with a robust end-to-end implementation ecosystem and round the clock support.
Our diversified cross-industry clientele base in Retail & CPG, Telco and Manufacturing, has led UMT to invest in-house in the world’s best-in-class Customer Engagement & Commerce platform, SAP Hybris with the objective to create a ‘Business Technology Platform’ to address areas around Customer Connects and New Business models to be agile, without disrupting businesses and transforming the Digital Journey of its customers.
We also have considerable expertise in development of applications in contemporary technologies and are pioneers in the revenue management domain with our proprietary B/OSS IPs and have a robust development, delivery and project management processes which has matured over two decades.
- Value Delivered @ UMT
Leveraging our business knowledge, technology skills and consulting expertise with collective insight about various development platforms and integrating them with CRM, Web Analytics, Social Media, Enterprise Search and e-commerce Solutions, we have helped companies drive customer acquisitions, retention, and revenue growth across all channels and any customer touchpoint.
- Customer Experience @ UMT
For years, we have been a trusted partner for some of the world’s major system integrators and Tier1 organizations with 70+ global engagements spread across 11 countries including several Regional and Global Digital Agencies and Telecom operators in UK, South Africa, Asia Pacific, Middle East and North America. With offices in London (UK) and New Jersey (USA), we have our Delivery Centers in UK (Birmingham), India (Kolkata, Bangalore) and South Africa (Johannesburg).
- Strategy @ UMT
With the above background, UMT has drawn ambitious plans, supported by its Board and senior management to position the company for long-term growth and sustained profitability. Our focus is on Digital and Managed Service Solutions, including Digital Commerce, Revenue Management and Analytics. UMT has recently tied up with Gartner to help strengthen its Go to Market (GTM) strategy.
- R&D @ UMT
Given its strong cultural and ethos, UMT believes in an open and creative atmosphere and its employees are exposed to abundant opportunities for professional and personal growth. We also provide an opportunity to our employees to hone their skills in our in-house Lab (on yC), where the employees can create PoC’s.
- Benefits @ UMT
With best in class pay packages – some of the employee benefits at UMT range from: Sponsorship for Hybris certification, Shift allowance, Conveyance while travelling, Relocation reimbursement, Medical insurance and Accidental insurance, UMT has always been a preferred place to work at.
- Way Forward @ UMT
We plan to grow aggressively and to support this growth, we will source talented, motivated and high performing professionals from the industry; and these individuals will become an integral part of our growth journey and more important, directly contribute towards collective success.