The UMT Center of Digital Excellence (UCoDE) houses multidisciplinary knowledge of various industries and deep DX Technology Expertise coupled with Next Gen Solutions portfolio, offers the necessary ecosystem for the enterprises to test real-time solutions and build performance-based business models and revenue generation systems.
The UCoDE assist companies to outspace expectations in “Access Economy” by addressing digitally “Influenced” Industry Disruption through its “Services First Vs. Applications First” based architecture, providing best in-class solution with a right combination of DX & CxM technology platform. It encourages the organizations for the adoption of new technologies and maximising the potential opportunities of digital media and technology to meet their multichannel marketing goals and achieve a strategic advantage in the marketplace.
UCoDE brings together excellence in a variety of disciplines to formalize Digital Governance and create a customer-centric operating model to promote collaboration and industry-standard best practices focusing on the core Digital Principles to drive exceptional business results.
Supported by UCoDE’s Knowledge Repository, which involves regular periodic training, surveys, focus groups and individual competency analysis, our talented hybrid skilled specialists with agile mindset and deep industry knowledge are competent to handle the most critical challenges.
It empowers the existing management and execution roles within each business unit to introduce digital elements, streamlining the Customer Journey Map – Contextual, Consistent and Relevant CxM and Customer Lifecycle Excellence while still centralizing the resources and intelligence necessary to guide stakeholders.