Revenue Assurance Consulting Services, Revenue Leakage Solutions

Revenue Assurance Consulting

Revenue Assurance Consulting is one of the key components of UMT consultancy services portfolio. Under this service offering, UMT offers the domain knowledge and technical expertise of its Business Analyst team toclients to help them identify potential revenue leakages in the entire revenue chain. Revenue Assurance consulting service is not intended towards evaluation of any tool or product; it is rather focused on the Service Provider’s daily activities and operations and is meant to suggest improvements. The Revenue Analyst team of UMT is product-agnostic in both thought and approach while delivering this service.

Ways to mitigate revenue leakage

UMT Deliverables

Customer Information Assurance:

Assuring all customer related information is synchronised between modules in a system and across interlinked systems
Assure recovery of revenue which used to be lost fully or partially due to customer info mismatch

CDR flow Assurance:

Auditing CDR Flow mechanism from Switch to Bill
Analyze the Traffic Anomalies
Analyze the Patterns of Rated & Unrated Traffic

Service Information Assurance:

Assuring all Service related information is synchronised between modules in a system and across interlinked systems
Arresting mismatches in Service information, we ensure revenue recovery which used to be lost fully or partially

Charge Information Assurance:

Assuring all Charge related information is synchronised between modules in a system and across interlinked systems
Incorrect revenue due to charge mismatches can be arrested

This is a consultancy exercise, where the Revenue Analyst team of UMT conducts sessions with the different user departments of the Customer Organization to evaluate current processes and suggest changes. The final deliverable is a consolidated report or a set of reports that will list out the findings, suggest workarounds/process improvements and may or may not contain a recommendation for a tool.

Client’s Speak

Huw Michael Lobb

"The UMT model allowed us to start small, with very little commitment, and then grow the team and scope as our confidence increased. We did not feel pushed into an onerous contract but a very good working relationship was able to evolve over time. The UMT team were extremely good at the technology in which they worked, often they could solve problems that had blocked my team for many months or saw solutions that we did not know could exist."

Huw Michael Lobb

Head of Technology / IT Director – Rapha

Huw Michael Lobb

Head of Technology / IT Director – Rapha